In the beginning of our writing careers, most freelance writers shamelessly accept any assignments we can get. The title of my blog as I was building my career was “Anything that Pays.” Of course, it was tongue-in-cheek. Pretty much.

Breaking Up (With Clients) Doesn't Have To Be HardNow, I’m able to turn down assignments, or even break away from clients I feel I’ve outgrown.
Or ones that don’t pay well enough.
Or when they say they will.

It’s nothing against them, personally, but I deserve better and I’m finally in a position to expect it.  I know that even if I turn down a job, something else will come along.
And that has happened.

Every time that I’ve turned down a new client or cut someone loose, I received a new offer or assignment within hours, for equal or greater pay. Often, it’s more interesting work than what I left behind. That gives me the confidence to continue being more careful about the work I accept.

In some cases, the client “break-up” didn’t end well. In others, I feel very good about how we left off.

In honor of Valentine’s Day, I’m going to continue the relationship analogy with four ways to “break up” with a client. Some will work for romantic relationships, too. Others? Not so much.

  1. “It’s not you, it’s me.”
  2. This line isn’t condescending  if you explain it properly. I flubbed this one big-time with one client. I started to use this tactic, explaining I had outgrown the blog and am moving on to better paying jobs. But, I took it too far.

    I insulted the content. I implied the blog wasn’t worth my time. I boasted about the “better work” I  had. I may have said it was “me,” not them… but they heard, “It’s not you, it’s me. I’m too good to work for your blog.” Ouch. You can learn from my mistake. When you use this line, truly accept the responsibility, and leave it at that.

  3. “I just don’t have the time to devote to this relationship to make it the best it can be. If I can’t give my best, it’s time I step down.”
  4. When you’re overworked, you can’t produce your best. Most clients will understand and respect that.

  5. “I want to pursue other opportunities.”
  6. This could mean better paying or more interesting gigs. It could also mean “opportunities to work for someone who’s not a psychopath.” The clients doesn’t need to know that. This exit line is polite, to the point, and leaves little room for questions.

  7. “I can’t, but I recommend…”
  8. This one might not work for a relationship break-up. “Hey, this isn’t working out, but I know you always said my friend Jane was cute…”  No.

    Most times, though, clients appreciate the referral. If they liked your work, they will trust your recommendation. Passing a job that isn’t right for you to another writer brings good karma. Truly, everyone wins.

It takes guts and confidence to turn down work that isn’t right for you or to walk away from an unsatisfying relationship, romantic, professional or otherwise.

But remember, when you let go of something you don’t want in your life, you are sending a powerful message to the Universe that you are ready to accept more of what you do want.

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8 Responses to “Breaking Up (With Clients) Doesn’t Have To Be Hard”

  1. This is excellent, Dawn! I’ve had to “break up” but it went well and there’s one that I’m super excited that the door was left open – in case I have time to devote to them in the future, I can go back! :-D

    Fantabulous post!

    *smiles*
    Michele
    Michele | aka Raw Juice Girl shares: Healing with (Raw) Juices Newsletter + More Contest Alerts!

  2. Salma Jafri says:

    Thanks for this article Dawn. I “broke-up” with a low-paying client a few months ago too but probably could’ve handled it better if I’d followed your tips above. I’ll know what to do/say next time I feel the feel to break it off – thanks!

  3. e.lee says:

    this post is so true
    it costs nothing to be polite
    e.lee shares: Eat and Drink Write

  4. Dawn Allcot says:

    E:

    Ah, but there IS a price for many… pride. :) Some people feel compelled to have the last word, or to outline exactly WHY the gig sucked and they are leaving. They feel if not, others will think less of them. Or they simply have so much anger inside they feel they have to let it out.

    It takes a lot of self-esteem to break up with a client and know something better will come along. It takes even more self-esteem to break up graciously and take full responsibility for your choice.

    The fact that you don’t see a price proves your great character — being polite makes others feel good, and someone with a strong character and good self-esteem knows that. One of my favorite expressions is: “A candle loses nothing by lighting another candle.”

    Your clients are fortunate to work with a writer like yourself, e.lee. :)

    Michele and Salma, I’m glad you liked the post and found it helpful! Salma, I’ll be putting your book in the mail today. Sorry for the delay on it. :) I’m glad we got to meet through the contest!
    Dawn Allcot shares: Writing, Editing & Coaching Services

  5. Salma Jafri says:

    Thanks Dawn – can’t wait to read it! Glad I met you too :)
    Salma Jafri shares: Part I: How to Find your Niche and Bid Exclusively in It

  6. clara54 says:

    Hi Dawn- Thanks for this. I broke up after three months as a ghostwriter for gossip site. I just wanted/needed to see a byline for my own work! It was a first paying gig, so I’m glad for the experience.
    The breakup was mutual btw:)
    clara54 shares: Black History Memoirs…

  7. [...] my last post, I talked about how to break up with clients that weren’t meeting your needs or didn’t fit into your business [...]

  8. [...] Work attracts more work, and good clients attract more good clients. Do you have deadbeat clients? Jobs you hate? People who are difficult to work with? Cut them loose. [...]

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